Australian Turf Club continues to operate as usual during the Omicron outbreak

A proven COVIDSafe plan and expansive indoor and outdoor multi-purpose spaces have enabled the Australian Turf Club to continue to operate as usual during the Omicron outbreak – attracting 58,000 people to the Summer Festival of Racing, along with various others meetings and events.

The state-of-the-art WINX stand at Royal Randwick (pictured above) has hosted numerous events since its opening in December. The venue is designed for conferences, gala dinners, exhibitions and other boutiques to large-scale celebrations and has adapted to capacity restrictions and sanitary changes, using both floors and the outdoor terrace to accommodate up to 4,000 pax cocktail style.

Australian Turf Club (ATC) attributed the success of the summer season to the quality of the dedicated ATC team which has 280 permanent and 1,300 casual staff across all venues.

Louise White, ATC’s senior business development manager, notes that promoting a new venue during the pandemic has not been without its challenges and advises “for our team, it’s about looking beyond the present moment. and make sure the opportunities are always there. The question on everyone’s lips right now is “How do we make it COVID safe?” and having a great solution to that, has been key in growing our business.

“We know this area well and are working closely with a number of suppliers on rapid antigen testing stations and additional safety measures at all of our sites.

“Get Local this week has been a fantastic chance to connect face-to-face with the business events industry again and share details about our new WINX booth, but more importantly what our team can do to providing solutions to keep our customers and their events safe.

Kate Ross, ATC Event Manager dealt with 44 events over the summer with last minute changes and possible restrictions and sharing “that’s what an event manager is, we solve problems and need to find the safest way to hold events.We are lucky that WINX Booth has so many indoor and outdoor spaces to welcome guests and customers feel really safe and comfortable.

Warren Jackson, Executive Deputy Chef, ATC, noted challenges that even the largest supermarkets face: supply shortages.

Jackson points out “as a venue, we serve hundreds to thousands of people throughout the week, from hosting events and receptions to our summer racing days with various food offerings in our cafes, five-star bistros and restaurants.

“The one thing our team can’t cope with is letting down our regular customers and guests by not being able to feed them! We have recently faced many challenges in the food industry – staff shortages, inclement weather, and especially COVID-related issues. For this reason, we have focused on working more closely with our excellent local suppliers to source fresh ingredients that are in high demand, adapting and modifying menus when needed at the last minute, while always maintaining high quality products. and high standards in all of our food spaces.”

ATC is passionate about continuing to operate as a COVIDSafe company and our ongoing efforts to run these events in the safest and most efficient way possible have been successful.

Related Articles

August 19, 2020 – Australian Turf Club seeks to improve sustainability of racecourse facilities with Quayclean partnership

September 19, 2019 – Australian Turf Club concludes new five-year partnership with Lion Brewers

August 22, 2019 – Australian Turf Club ends single-use plastic drinks for Everest Carnival

July 6, 2018 – SCG Trust chief executive takes over as head of Australian Turf Club

October 13, 2017 – Australian Turf Club and moshtix announce ticketing partnership

November 28, 2013 – Australian Turf Club deploys its Wi-Fi network

November 23, 2013 – Australian Turf Club announces $18.2 million two-day racing series in Sydney

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